Welcome to Henwick Vets!
We are open 8am- 6.30pm Monday- Friday and Saturday morning 8am- 11.30am however; you MUST ring first and make an appointment.
Regretfully; we are not taking on NEW clients at the moment due to Covid-19 and we have had to make significant changes in how we are dealing with cases.
We are not able to do open surgeries at the moment and ALL clients must have an appointment, we are playing catch up and are incredibly busy but, we are trying our best to advise you and see pets where needed.
PLEASE CONTINUE TO WEAR A MASK ON THE PREMISES OF HENWICK VETS TO KEEP US ALL AS SAFE AS POSSIBLE AND KEEP SOCIALLY DISTANCED PLEASE.
PLEASE NOTE: Hallow’s Main Road is due to closed from Thursday 22nd July until Wednesday 1st September so that sewer pipes can be connected to the new housing development- please leave plenty of time for diversions if coming from that direction.
If you feel your pet needs an appointment please call us on 01905 424374 and we will be able to advise you further. We will continue to assist you in every possible way we can and ensure that all pets in distress are seen and treated accordingly.
All payments are to be taken over the phone immediately after treatment.
Should your pet need repeat medication please call us, we are currently taking orders over the phone, as well as payment. This is to ensure that we are abiding by social distancing rules and minimal contact is required. This is to keep you and our staff safe.
Please when you are attending the surgery, call us from the car park, telling us which bay you are parked within and remain within your car- we will come out to see you at a safe distance and instruct you as to how to proceed.
Update: 13th August 2021: Thank you all for your patience, despite the government advice, we would request that ALL CLIENTS CONTINUE TO WEAR MASKS ON THE PREMISES OF HENWICK PLEASE. We feel this is the safest approach to ensuring we keep the Practice open for you and your Pets. WE WILL CONTINUE TO CONSULT FROM THE CAR PARK FOR NOW.
We will now allow clients into the surgery for collection of medications both pre-ordered and prescribed in your consultation with the Vet at the Reception desk. You will also be requested to pay at the desk too at the time of collection. PLEASE CONTINUE TO WEAR A MASK WHEN ON THE PREMISES, BOTH INDOORS AND OUT.
PLEASE KEEP A 2 METRE DISTANCE FROM OTHER CLIENTS AND STAFF. Please help us to do this, so we can continue to work in a safe environment. Your co-operation is hugely appreciated through these challenging times.
